Please note that earrings are non returnable due to hygiene reasons.
Materials
Our jewellery is 100% sweat and waterproof, heat resistant, 10 x stronger than gold-plated jewellery and perfume/lotion safe.
We use the highest grade 316L stainless steel which is a highly durable, recyclable metal. Its properties mean that it does not oxidise or rust, is hypoallergenic, doesn't scratch easily and will not tarnish.
Care
Our jewellery is sweatproof, waterproof, heat resistant, and 10x stronger than gold-plated. It’s hypoallergenic, scratch-resistant, and won’t tarnish - made to wear every day, no extra care needed.
Waterproof / Lifetime guarantee
All of our pieces are 100% waterproof which means you can swim, shower, exercise and live in your jewellery without ever having to worry about taking it off.
We make quality jewellery that is designed to last a lifetime. Each piece is protected by our lifetime guarantee meaning if you have any problems your piece will be replaced, no questions asked.
Shipping & Returns
Black Friday is busy. Dispatch may take 1-2 extra days.
Free UK Delivery: Spend over £75 and enjoy complimentary standard delivery. Orders under £75 ship for a small fee.
Same-Day Dispatch (UK Only): Order before 7pm GMT on weekdays for same-day dispatch. International orders ship the next working day.
14-Day Returns: You can return items within 14 days of delivery, excluding earrings, personalised pieces, and gift packaging.
So happy with my beautiful earrings. They’re unusual design as the back is exactly like the front but they’re not heavy at all! So lovely and light to wear. ❤️
Store owner replied:
Hey Kirsi, it means the world to us to hear how much you love the design and style of your new Statement Squares, they look stunning on you! Thank you so much for your review.
Really pleased with the order and I hope that my daughter enjoys them as they are a Christmas present. They are simple and elegant and look easy to wear.
Store owner replied:
Hey Joanna, it's lovely to hear that you've purchased the
Statement Squares as a Christmas gift for your daughter, and we hope she loves them! They're such gorgeous earrings.
These were a replacement for another item. I love them! So very comfortable to wear and neat...I would also like to say that as these were a replacement, the customer service is absolutely excellent, I can't thank them enough. A happy customer 😊
Store owner replied:
Hey Sue, thank you for your feedback. We’re thrilled to hear that our customer service team was able to help you! It’s an aim of ours to provide high quality customer service to our lovely customers, so this has made our day!
Stunning earrings.
Very good quality and so classy. They go with every outfit. I have ordered quite a few pairs and gifted to my sisters and friends
Store owner replied:
Thank you so much for taking the time to leave us this review, Shazeia! We’re thrilled your Statement Squares are the perfect addition to your growing D.LOUISE collection. Your support means the world to us!
Store owner replied:
Thank you for your 5* review of your Statement Squares, Fiona! We're so glad that you're enjoying wearing your beautiful earrings!
Really like these a bit different from what I’d normally wear, however only worn a few times & one of them keeps opening so reluctant to use now incase I lose it
Store owner replied:
Hey Laura, we're thrilled that you love your new Statement Squares! We're sorry to hear that you are experiencing an issue with the clasp on one of your earrings - if there is anything we can help with, please don't hesitate to reach out and our customer service team will be happy to assist!
I honestly hesitant to buy but after reading all the reviews, i thought of giving it a try! And I was really impressed of the quality and plus great packaging too. Got so many compliments and for sure will be purcahsing another one!
Store owner replied:
Hey Kristine, we're thrilled to hear that you purchased the Statement Squares, and that you're pleased with the quality of them! It's lovely to hear that you've received so many compliments on your new earrings, and we look forward to welcoming you back soon! Thank you for your review.
Store owner replied:
Hey Julie, it's great to hear that you purchased the Statement Squares to wear for your son's wedding! We hope you have an amazing day, and thank you for your review.
Luxury gift packaging
Each D.LOUISE piece arrives ready to gift in our signature Lily Pouch and individual jewellery box. You can upgrade further to have our larger gift box and gift bag.
All packaging is fully recyclable and FSC Certified, made from responsibly sourced materials.
Founders note
I named my brand in honour of my late mother, Deborah Louise, whom I lost to cancer in 2017. Her memory drives me to challenge the norm and fill a glaring gap in the market - jewellery that endures everyday wear. Every piece I create comes with a lifetime guarantee against fading, because I believe jewellery should be as enduring as the memories it represents.
Lots of love, Liv X
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Our team is available Monday-Saturday 9am- 4pm, and are looking forward to supporting you with any queries you may have.