Our jewellery is 100% sweat and waterproof, heat resistant, 10 x stronger than gold-plated jewellery and perfume/lotion safe.
We use the highest grade 316L stainless steel which is a highly durable, recyclable metal. Its properties mean that it does not oxidise or rust, is hypoallergenic, doesn't scratch easily and will not tarnish.
CARE
Our jewellery is sweatproof, waterproof, heat resistant, and 10x stronger than gold-plated. It’s hypoallergenic, scratch-resistant, and won’t tarnish - made to wear every day, no extra care needed.
WATERPROOF / LIFETIME GUARANTEE
All of our pieces are 100% waterproof which means you can swim, shower, exercise and live in your jewellery without ever having to worry about taking it off.
We make quality jewellery that is designed to last a lifetime. Each piece is protected by our lifetime guarantee meaning if you have any problems your piece will be replaced, no questions asked.
SHIPPING & RETURNS
Free UK Delivery: Spend over £75
and enjoy complimentary standard delivery. Orders under £75 ship for a small fee.
Same-Day Dispatch (UK Only): Order before 7pm GMT on weekdays for same-day dispatch. International orders ship the next working day.
30-Day Returns: You can return items within 30 days of delivery, excluding earrings, personalised pieces, and gift packaging.
Store owner replied:
Hey Kerrie, we're so glad to hear that you were able to use your D. Louise Gift Card to purchase your beautiful bracelet, it looks gorgeous on you! Thank you for your review.
Bought the gift card as a present for my daughter - she loves the brand and bought a bundle deal
Store owner replied:
Hey Tracey, it's lovely to hear that you purchased a Gift Card for your daughter. This is such a thoughtful idea!
Perfect gift for my daughter in law who loves your products and as she does not live close, emailing her on her birthday, was super easy. She was delighted.
I messed up my email address so the voucher didn’t arrive as expected. When I realised my mistake I WhatsApp’d your customer service team. My error was rectified in minutes and the voucher arrived.
Thank you. Gold star customer service!!
I gave this gift card to my friend for her birthday as I saw she was following and liking all of your posts. When I was having a look at your collection, I literally loved EVERYTHING and so I knew she would too! I caught up with the birthday girl this weekend and she had used the gift card to get two gorgeous bracelets!!
Store owner replied:
Hey Lindsey, it's great to hear that you purchased the Gift Card on our website, this is such a thoughtful gift idea. Thank you for your review.
Store owner replied:
We're so glad to hear your daughter-in-law loved the gift card! Thank you for choosing us to be part of her special day and for taking the time to leave us this review.
I bought a gift card for part of my daughter’s birthday present. She was thrilled with it and thought it was “a really lovely idea.” She will enjoy spending it on her return from holiday.
Store owner replied:
Hey Anne-marie, it’s lovely to hear that you purchased the Gift Card as a gift! We hope your daughter loves whatever items she chooses and thank you for your review!
Excellent straightforward experience. I ordered the voucher as a gift for my daughter-in-law and it came to my email immediately which I printed off and enclosed in her birthday card. She loved her present xx ps as a bonus she also had a code for 3 for 2 x
Store owner replied:
Hey Wendy, we're so pleased that you had such a positive shopping experience! It's such a lovely idea to purchase a Gift Card for your Daughter In Law, and we hope she finds something she loves on our website! Thank you for your review.
Each D.LOUISE piece arrives ready to gift in our signature Lily Pouch and individual jewellery box. You can upgrade further to have our larger gift box and gift bag.
All packaging is fully recyclable and FSC Certified, made from responsibly sourced materials.
I named my brand in honour of my late mother, Deborah Louise, whom I lost to cancer in 2017. Her memory drives me to challenge the norm and fill a glaring gap in the market - jewellery that endures everyday wear. Every piece I create comes with a lifetime guarantee against fading, because I believe jewellery should be as enduring as the memories it represents.