Our jewellery is 100% sweat and waterproof, heat resistant, 10 x stronger than gold-plated jewellery and perfume/lotion safe.
We use the highest grade 316L stainless steel which is a highly durable, recyclable metal. Its properties mean that it does not oxidise or rust, is hypoallergenic, doesn't scratch easily and will not tarnish.
Care
Our jewellery is sweatproof, waterproof, heat resistant, and 10x stronger than gold-plated. It’s hypoallergenic, scratch-resistant, and won’t tarnish - made to wear every day, no extra care needed.
Waterproof / Lifetime guarantee
All of our pieces are 100% waterproof which means you can swim, shower, exercise and live in your jewellery without ever having to worry about taking it off.
We make quality jewellery that is designed to last a lifetime. Each piece is protected by our lifetime guarantee meaning if you have any problems your piece will be replaced, no questions asked.
Shipping & Returns
Black Friday is busy. Dispatch may take 1-2 extra days.
Free UK Delivery: Spend over £75 and enjoy complimentary standard delivery. Orders under £75 ship for a small fee.
Same-Day Dispatch (UK Only): Order before 7pm GMT on weekdays for same-day dispatch. International orders ship the next working day.
14-Day Returns: You can return items within 14 days of delivery, excluding earrings, personalised pieces, and gift packaging.
Store owner replied:
Hey Lucy, it's great to hear that you're pleased with your purchase of the Cross Necklace and that you love the quality. It looks stunning on you.
It’s such a beautiful necklace. Honestly there’s not much to say, it’s basically perfect, but I’ll just add a few things I would tweak. I wish the length of chain was a bit longer, maybe by 2-5 cm. And just one more thing, I understand that the lobster claw clasp is more practical and study, but if it’s possible to have a spring ring clasp instead I think it would make it look more dainty and subtle :)
Store owner replied:
Hey Silvana, thank you for your feedback. It's great to hear that you're pleased with your Cross Necklace, and I'll be sure to pass your suggestions onto the team. We always take on board feedback from our customers to improve our products and services!
My daughter loves her cross necklace. It fits perfectly, looks good,excellent quality. I highly recommend D Louise, true to description, excellent customer service. Top marks from me & mine.
Bought as a replacement as my previous one snapped. The chain is much shorter than before and I preferred the previous length. Still a lovely dainty necklace, quick delivery and lovely packaging.
I lost my previous one , so I brought this one for myself. So happy with it. Been wearing it since December and it hasn't rusted. I wear it all the time . Happy customer . Always excited to see the new products from this brand
Store owner replied:
Hey Stephanie, it's great to hear that you're pleased with your Cross Necklace, it's such a gorgeous piece. Thank you for your review.
Store owner replied:
Hey Kelly, it makes our day to hear how pleased you are with your stunning Cross Necklace - it looks so beautiful on you. Thank you for taking the time to leave a review!
Lovely delicate cross necklace that goes so well with my other necklace from DLouise 🧡
Store owner replied:
It's amazing to hear that you're happy with the design and style of your beautiful new Cross Necklace, Kate! It looks stunning on you! Thank you for your feedback.
Store owner replied:
Hey Jemima, your new Cross Necklace looks gorgeous on you! We're so pleased that you love your jewellery, and thank you for your review.
So quick delivery and amazing customer service with their great company. Necklace delicate and easy to wear 🤩
Store owner replied:
Hey Claire, thank you for your review! We're thrilled to hear that you've had such a positive shopping experience with us! Your new Cross Necklace looks gorgeous on you!
Got this as a birthday gift for a friend and she loves it!
Store owner replied:
Hey Isabella, we're so glad to hear that your friend loves her new Cross Necklace, it's such a gorgeous piece! Thank you for taking the time to leave a review.
I just love my New Cross necklace it’s so pretty. The length of the chain is just right and the size of the cross is just perfect .
Store owner replied:
Hey Gail, it's amazing to hear that you love the design of your new Cross Necklace, it looks gorgeous on you! Thank you so much for your review.
Yet another stunning piece to add to my ever growing D Louise collection ! The cross and chain are just beautiful, complimenting the essential snake necklace to give a look for eternity ! Highly recommend ! the delivery is super fast which is a bonus when you want something quick ! Thank you 🌟❤️🌟
Store owner replied:
Hey Joanne, thank you for your review! We're so glad to hear that your order arrived with you quickly and that you love it so much! Your Cross Necklace looks stunning layered with the beautiful Essentials Snake Chain Necklace!
Love love love this! I’ve worn this necklace every day for the last three months and I love not having to take it off to shower. The length is great, it goes with everytuing and I’ve gotten lots of compliments for it!
Store owner replied:
Hey Sarah, it's amazing to hear how much you love your new Cross Necklace, it looks stunning on you! It's great to hear that you have received compliments on your new jewellery, and thank you for your review.
Really am happy with my cross and necklace, it was just what I wanted. Delivery services was very good.
Store owner replied:
Hey Carole, it's great to hear that your order arrived with you quickly, and that you love your new Cross Necklace, it is such a stunning piece! Thanks so much for your review.
Beautiful necklace 😍Exactly what I was looking for 🥰thank you
I absolutely love this necklace. I wear mine every day and don’t take it off. The chain is a bit on the thinner side but it has withheld very well from working out every day to accidentally getting my sweaters caught on it so nothing to worry about. The chain length and simple design makes this a great necklace definitely buy it!
I loved all 3 peiced but this one with cross got tangled some how and I cantget it untangled ,it's like a knot very weird I can't untangle it ,I've spent over an hour trying !! But I've been enjoying all peices n will send photo of the others on ....
I had a little problem with this lobster claw clasp but DLouise customer service made it right for me no problem, so therefor the good review Great Company and very good people. God Bless you each and every one. Thank you.
Very Fine chain, goes well layered with other pieces of your own or from DLouise. I wear a Cross everyday, earrings or necklaces, for Jesus Christ who gave his life on the cross to give those who believe in him, eternal salvation. I get compliments on my wearing the sign of Faith and Hope. A little Love Faith and Hope goes a long way, especially these days. Thank you DLouise, I hope you make more Cross items.
Love this necklace. It’s a beautiful reminder of Christ’s sacrifice for us. I work out and shower with it often and it hasn’t shown any sign of wear n tear. I also have extremely sensitive skin and no reaction at all to any products I’ve bought here. Love love love!
I bought the gold version for my mum as a gift. When it arrived I was impressed with the quality and looked big value. The packaging was gorgeous and was not expecting the little pouch it was presented in inside the box and was an added touch of beauty.
Store owner replied:
Hey Angela, we're thrilled to hear that you're loving your Cross Necklace. It's such a stunning piece. Thank you for your lovely review.
Luxury gift packaging
Each D.LOUISE piece arrives ready to gift in our signature Lily Pouch and individual jewellery box. You can upgrade further to have our larger gift box and gift bag.
All packaging is fully recyclable and FSC Certified, made from responsibly sourced materials.
Founders note
I named my brand in honour of my late mother, Deborah Louise, whom I lost to cancer in 2017. Her memory drives me to challenge the norm and fill a glaring gap in the market - jewellery that endures everyday wear. Every piece I create comes with a lifetime guarantee against fading, because I believe jewellery should be as enduring as the memories it represents.
Lots of love, Liv X
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